Advanced project
Customer Support AI Agent
Answer customer questions from your knowledge base and escalate what matters.
- InputCustomer question
- AIAI + knowledge
- AutomationRoute + log
- OutputResolved reply
- OpenAI
- Vector DB
- n8n
- Slack
AI Agents Engineering
Build agents that plan, use tools, remember context and hand off safely.
AI & GenAILive + RecordedAdvanced
- Advanced
- 8 weeks
- 4 modules · 12 lessons
- English
Taught by Prashant Deol
What you’ll learn
- Choose between workflows and agents for a problem
- Implement tool calling, memory and retrieval
- Design multi-step agents with human approvals
- Evaluate agents with test sets and metrics
- Deploy agents with logging, limits and guardrails
Tools you’ll use
- Python
- OpenAI
- Claude
- LangGraph
- Vector DB
- n8n
Curriculum
4 modules · 12 lessons · 9+ hours
01Agent fundamentalsLoops, tools and state.3 lessons · 64 min
- Agents vs workflows18m
- The agent loop22m
- Tool design24m
02KnowledgeRetrieval and memory.3 lessons · 174 min
- Embeddings and vector search26m
- Retrieval pipelines28m
- Project: knowledge agentproject120m
03ReliabilityEvaluation and guardrails.3 lessons · 106 min
- Building eval sets24m
- Guardrails and approvals22m
- Live: failure analysislive60m
04ProductionOperate agents safely.3 lessons · 218 min
- Observability20m
- Cost and latency18m
- Capstone: production agentproject180m
Projects you’ll build
Advanced project
AI Research Assistant
Summarise sources into cited research notes your team can trust.
- InputSources
- AIAI synthesis
- AutomationCite + check
- OutputResearch notes
- Python
- Claude
- Vector DB
- Notion
Requirements
- Comfortable with Python or JavaScript
- Experience calling APIs
Who it’s for
- Developers and automation builders
- Graduates of AI Automation Mastery
- Technical founders
Instructor
PD
Prashant Deol
Founder & Instructor
Every lesson follows the way real systems get built: start from a business problem, design the system, and ship something that works. [Add a short, verified background — experience, notable work and teaching approach.]
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Frequently asked questions
Do I get a certificate?
Yes. You receive a the360tech certificate of completion once you finish the lessons and submit the required projects.
How long do I keep access?
Recorded lessons, project files and templates stay in your dashboard for [access period] after enrolment, including future updates to the course.
What if the program isn't right for me?
You can request a refund within [refund window] of enrolment, as described in our Refund Policy.
Can I pay in instalments?
EMI and instalment options will be available at checkout through Razorpay, subject to your bank's eligibility.
Still have questions? Contact us
₹17,999Original price ₹24,99928% off
Inclusive of GST · UPI, cards, net banking & EMI
Next cohort starts 13 Nov 2026
This program includes
- 12 lessons · 9+ hours
- 10+ hands-on projects
- Live sessions, recorded
- Lesson updates included
- Certificate of completion
- 8 weeks · English
Secure checkout · Refund policy applies
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