Template document — to be reviewed by legal counsel and completed ([bracketed] values) before launch. Edit it in Admin → CMS.
Last updated: [Effective date]
1. Who we are
the360tech (“we”, “us”) is operated by [Legal entity name], [registered address]. For privacy questions, contact our Grievance Officer at [email].
2. Data we collect
We collect only what we need to provide our services:
- Account data: name, email, phone number and password (stored hashed).
- Learning data: enrolments, progress, submissions and certificates.
- Payment data: processed by Razorpay; we do not store card or bank details.
- Enquiry data: information you submit through contact or corporate forms.
- Usage data: pages visited and device information, via analytics cookies where you consent.
3. How we use your data
To create and manage your account, deliver programs, issue certificates, process payments, respond to enquiries, send service emails and — with your consent — send newsletters. We do not sell personal data.
4. Who we share it with
We share data only with service providers acting on our behalf, under contract:
- Payments: Razorpay
- Email delivery: [Resend / Zoho]
- Hosting and database: [provider]
- Analytics: Google Analytics 4 (with consent)
5. Your rights
You can access, correct or delete your personal data, withdraw consent, and nominate someone to exercise these rights on your behalf. Email [email] and we will respond within [timeframe].
6. Retention and security
We keep data only as long as needed for the purposes above or as required by law, and protect it with encryption in transit, access controls and regular reviews.
7. Changes to this policy
We will post updates here and, for material changes, notify you by email.